Nova Corporation - Site 006: Senior Moderator
Summary:
Demonstrated leadership and exceptional community management skills as Senior Moderator for Nova Corporation's casual roleplay game, Site 006. Successfully fostered a thriving and positive online environment for players by enforcing game rules, resolving disputes, and mentoring a team of moderators.
Key Achievements:
- Team Leadership: Recruited, trained, and mentored a team of 10+ moderators, fostering open communication and collaboration to achieve consistent rule enforcement.
- Community Management: Maintained a positive and engaging player experience by proactively monitoring activity, addressing rule violations fairly and efficiently, and mediating player disputes.
- Rule Enforcement: Developed a deep understanding of Site 006's rules and guidelines, ensuring consistent application and adaptation to address evolving player behavior.
- Player Support: Provided exceptional support to players, responding promptly to inquiries, offering guidance to newcomers, and fostering a sense of community.
- Adaptability: Stayed abreast of online safety and moderation best practices, implementing improvements to enhance player experience and address new challenges.
Additional Skills:
- Extensive knowledge of online roleplay communities and best practices.
- Strong communication, interpersonal, and conflict resolution skills.
- Impartial judgment and effective decision-making abilities.
- Proficient in utilizing moderation tools and platforms such as Discord and Trello.